Ambulance Outsourcing

I was agasht when I saw an ambulance of a hospital making that emergency siren and trying to make space on a busy day in the peak hours traffic. The address that mentioned on the ambulance was another 5 kilometers away and with this traffic it will be an hour to reach there. Yes surely this is common on Bangalore roads and may be the same story in other metros too. What really irritated me was not about the traffic chaos that exists in Bangalore (that is another story which I will keep it for another day) but the fact that another famous hospital was rigth next to that traffic jam and it would have taken just less than a minute to take the patient to that hospital but they won’t do that for reasons which is very obvious to everyone.

This ambulance and the hospital linkage I feel should be broken for two reasons. The first and the foremost, to provide the immediate care from the nearest hospital – remember the golden hour. Secondly for business reasons too something like the delinking of tower business and the telecommunications service provider business, works out much cheaper, can be better managed and most importantly provide the much needed emergency service in the least time.

Imagine if there are just 3 or 4 ambulance service providers and they some how work out the logistics and tie with hospitals all over the city and when they get the call, they exactly know which ambulance is the closest to the place, and which is the best and the nearest hospital to take you too. Also hopefully the margins increase and they can probably at a premium rate provide you even the heli-ambulance service as the need may be. I feel a lot of lives will be saved.

Does this make sense?
Manjunath M Gowda, S7 Software

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Comments

I am surprised at what you saw. Are you sure the family members within the ambulance did not have any say on this? It is also sad that just because there is company group insurance everyone wants to go to a “5 Star” hospital. Your suggestion of a neutral ambulance service however is welcome.

You are right it would be great if someone outsources an Ambulance, but I still see a problem. what if the outsourced ambulance is 5km away from the incident place and the 10 more km from the hospital it would go to?

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