Session 10B: Innovation management – Balancing creativity with discipline February 21, 2008
Keynote Speaker
James Canton, Chief Executive Officer & Chairman, Institute for Global Futures
Speakers
- Sanjay Dhawan, President & Chief Executive Officer, Aricent Technologies
- K Ananth Krishnan, Vice President and Chief Technology Officer, Tata Consultancy Services
Chairperson
Rishikesha T. Krishnan, Professor of Corporate Strategy & Policy, IIM Bangalore
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Standard Podcast [17:18m]: Play Now | Play in Popup | DownloadSession 4C: Keynote Session on Deepening Customer Relationships February 21, 2008
Keynote Speaker
Kevin Freiberg, Founder and CEO, San Diego Consulting Group, Inc.
Panelists
- Pankaj Vaish, Managing Director, Delivery Center Network, BPO, Accenture
- Ajay Kela, Chief Operating Officer & Managing Director, Symphony Services
Chairperson
Rajendra S Pawar, Chairman and Co-Founder, NIIT Group
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Standard Podcast [24:58m]: Play Now | Play in Popup | DownloadSession 10A: Enterprise 2.0: turning consumer-driven Web 2.0 technologies into business value February 21, 2008
Speakers
- David Mitchell, Senior Vice President, IT Research, Ovum
- Qi Lu, Executive Vice President, Engineering for Search and Search Marketing, Yahoo
Chairperson
Kishore Swaminathan, Chief Scientist, Accenture
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Standard Podcast [29:57m]: Play Now | Play in Popup | DownloadSession 7A: Building, Managing and Measuring Strategic Partnerships February 21, 2008
Speakers
- Gail F Farnsley, Vice President and Chief Information Officer, Cummins Inc.
- Paul Coby, CIO, British Airways
- Anthony Abbattista, Vice President, Technology Solutions, Allstate Insurance Company
Chairperson
Arvind Thakur, CEO, NIIT Technologies Ltd
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Standard Podcast [4:32m]: Play Now | Play in Popup | DownloadSession 8: Global Leadership: The Next Generation February 21, 2008
Speakers
- Vineet Nayar, CEO, HCL Technologies Ltd
- Shri Sachin Pilot, Member of Parliament, Lok Sabha
- Rajiv Bajaj, Managing Director, Bajaj Auto
- Dennis McGuire, Chairman Emeritus, TPI
Chairperson
Sukumar Ranganathan, Founding Editor and Deputy Managing Editor, MINT
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Standard Podcast [22:23m]: Play Now | Play in Popup | DownloadSpecial Session - Keynote address by Dr A P J Abdul Kalam, Former President of India February 21, 2008
Dr A P J Abdul Kalam, Former President of India was the Key note spekaer at the Special Session conducted by NASSCOM at the India Leadership Forum 2008. Here is an excerpt of the speech along with the audio of the session as well.+
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Dr. A.P.J. Abdul Kalam [20:06m]: Play Now | Play in Popup | DownloadBurntout at mid-levels February 17, 2008
I am posting this query post the conference and I would request Mr. Subroto Bagchi and/or Mr. Jerry Rao to kindly respond. My query is regarding what can be done to tackle the issue of the increasing burntout rate of mid level IT industry workers. This trend has been increasingly evident in the recent couple of years where mid-level managers (from the offshore service sector) and junior staff from the BPO sectors, are choosing to move out of the IT industry, unable to find a decent work life balance. The nature of their work has become increasingly monotonous, due to the revenue generation pressures of the companies forcing the sales forces to sell a majority of staff augmentation kind of work vs. full life cycle projects. The leadership of most companies are more focused on numbers than paying attention to what this group of people are going through. For the most part, these people are high performers, who get paid high performances bonuses, which make it easy for management to not notice them too closely assuming that are happy as they are compensated well. There is virtually no one to coach/mentor these people. Most of these people, are people with a very middle class lifestsyle, so once their earnings reach a certain point, monetary compensation doesn’t charm them further. These people are looking for being able to make valuable contributions with their skillsets. Most of them, being in their 30s are starting families and the need for a balanced lifestyle is critical. (A recent study in Mumbai shows that 2 out of every 5 marriages in the last 5 years have ended in a divorce and life-work balance was indicated as a major contributor). The industry is losing this invaluable talent at a point where it needs them most. What in your opinion can be done at an industry level to control this attrition?
Session 9A: Key Technology Trends and Models Impacting Markets : Business Leadership Update, Jawahar Bekay,Collabera February 15, 2008
Jawahar Bekay, India Head & Chief Strategy Officer, Collabera spoke on day 3 at the Session 9A: Key Technology Trends and Models Impacting Markets : Business Leadership Update at the NASSCOM India Leadership Forum 2008.
Please view the presentation below.
21st Century Innovation Hubs February 15, 2008
Thats the title of the paper we wrote to serve as a framework for discussion of Nasscom’s 2nd P2P breakway session. The group, moderated by DataQuest Chief Editor, Prasanto Roy, discussed whether the globalization of innovation was for real. He started off by giving the much talked example of innovation from India ( not from the IT sector though)- the Nano.
The premise of the discussion was that Israel, India and China were emerging innovation springs- Israel being a proven player while India and China are strong emerging contenders.
The nature of the topic being broad, and being one that almost everyone present had a point of view on, the discussions were lively and brought to the table both theoretical frameworks as well as anecdotal data.
There were some that felt that innovation should not be limited to IP creation- India had pioneered numerous process innovations on the way to becoming the most preferred IT outsourcing hub. There was another point of view that the tech innovation being seen today is mostly being seen in R&D labs of MNCs.
My view on this was as follows- for innovative products to be created, access to, and knowledge of the market is critical- with the markets exploding in both India and China, there are a lot of below the radar start ups that are focusing on developing IP led solutions for these markets. Ashwin from Nasscom added that it was also necessary for the market to have early adopters for innovative ideas to succeed.
We also discussed the need for the right social mind set for the creation of an innovation ecosytem- in the Silicon Valley for example, the value chain that supports a start up is willing to share the risk of th start up. In India on the other hand, the risk of failure and need for a secure job often result in good ideas not seeing the light of day. In this connection, the contrasting example of Israel was cited- the country has leveraged adversity to create some of the most innovative products.
Another interesting point brought up by the CTO of KPIT Cummins is that the education system, starting from primary school, must focus on kindling curiosity and encourage enquiry rather than over emphasize “rote learning”.
There were others who argued that just as much as India needs innovation, Innovation needs India - to underscore the point that with the combined purchasing power of India and China in the foreseeable future, innovations tailored for these markets are inevitable.
Prasanto summed up the session with time running out- but not before sufficient threads had been created for further debate and discussions to continue….
NASSCOM Global Leadership Award Winners February 15, 2008
The setting was the spacious Hyatt Ground and the open air atmosphere gave a special aura to the award ceremony.
There were three major awards and fittingly enough, the awards went to three major stalwarts. Unfortunately, none of the winners could be present at the event to accept their awards. Their CIOs did the honors.
Here are the award winners.

The Business Leader Award was won by Mr.Willie Walsh, CEO of British Airways. Willie Walsh is steering British Airways, the world’s largest airline network, covering over 550 global destinations. The airline has been flying to India since the 1920s and has been engaging with leading Indian IT-BPO partners for the last 15 years. Using state-of-the-art IT solutions provided by its internal team and close-knit family of technology providers, BA has been able to reduce the cost of its IT operations; right-size its workforce; revolutionize travel for customers; web-enable its booking; and absorb network, storage and processing increases.

The Business Leader Award was won by Mr.John Chambers, Chairman of Cisco. As leader of Cisco, John Chambers has virtually redefined the way business is done in the Internet age. His focus on technology, innovation and talent development have made him a global business leader. At the same time, Mr. Chambers has been committed to making Cisco a major player in the Indian market. It is his vision and unwavering commitment that we wish to acknowledge and recognize through the NASSCOM Business Leadership Award.

And finally, the Global Indian Award was won by Mr.Ratan Tata. Ratan is a luminary who has brought fame and glory to India and made us all very proud. His vision and leadership across industry–IT, telecom, automotive, steel and hospitality has made India synonymous with innovation and quality. The man behind the company’s biggest recent coup—the cheapest car in the world, the Nano—has virtually put India’s automobile sector on the international map. Being lauded as a path-breaking design innovation, the Nano has captured the imagination of the world.






