Recognising the high performance, proliferation and increasing importance of emerging companies within the IT-BPO ecosystem, NASSCOM has been actively tracking their evolution and growth. In the last three years, around 371 start-ups have become operational in the products arena alone.

As a part of this activity, NASSCOM has been coming out with an annual survey on the best practices deployed by emerging companies in the area of HR, that make them exciting career destinations.

Based on the 2008 Study, NASSCOM has announced key findings, alongside the rakings of the Top 15 emerging companies within the IT-BPO space in India.

The ‘Exciting Emerging Companies to Work For’  Survey, now in its second addition, has been conducted in partnership with Right Management India and benchmarks small and mid-sized IT-BPO players in the area of HR. Over 13,000 employees from 61 companies participated in the annual study.

The objective of this survey was to identify the best small and medium-sized IT-BPO companies to work for. It was also to provide companies with insights (based on employee perceptions) on their work environment, work culture, degree of staff satisfaction as well as the robustness of their HR systems and processes.

The survey ranked the participant companies on a composite score known as the Excitement Index, which was arrived at after analysing both the employee perception inputs (captured by an online perception survey) and the HR diagnosis inputs (captured by HR diagnostic study conducted for each of the participating companies).

Here’s what the NASSCOM Study indicated

• Employees across participant organisations value an open and caring relationship with their supervisors; personal recognition, the existence of career growth paths; training for existing and future roles and open relationships with peers
• There is a significant difference between the career development scores of the Top 15 companies and rest of the companies, with those sharing career development plans with employees scoring higher on the excitement index as compared to companies which don’t
• Employees of small companies (having less than 100 employees) have a better perception of their workplace with regards to fairness and equity]
• The difference between the scores of the Top 15 companies and the rest of the companies is the maximum in the area of rewards and recognitions. The main reason being the fairness and transparency of the processes adopted by the Top 15 companies while deciding on the benefit schemes for its employees
• Organisations which are smaller in size have been able to meet their employees’ expectations on work environment better than mid-sized organisations
• HR systems and processes in the Top 15 companies are significantly better than the rest of the companies and that is the main distinguishing factor in the Excitement Index of the Exciting Emerging Companies 2008.

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