Archive for the ‘Chairman's Desk’
2009 was a mixed bag. 2010 looks brighter
Friends,
It has been a year of mixed fortunes for the Indian IT-BPO industry. January was a month when Satyam Computers was in news for financial malpractices. This led to immense introspection and debate amongst IT-BPO companies on the issue of corporate governance. It goes to the credit of the government however, [...]
Conquering the Odds
The Indian IT-BPO industry is going through challenging times, a result of the volatility in the global economy. The upheavals taking place are unprecedented and expected to completely transform the business landscape going forward. At the same time, the economic slowdown is also expected to create new opportunities in terms of markets and verticals that [...]
Affirming Diversity: Lead by Empathy!
Striving to match or outperform can only get us incrementally closer to our target while an open and inclusive culture that cultivates diversity will place the buyer at the centre of our strategic thinking emphasising on individual innovation pushing managers and leaders to go beyond incremental improvements to new ways of doing things!
As the world [...]
