The Leadership Role of the CIO
There was a time when the CIO, the technology head of a company, was just that — the man in-charge of technology. Today, however, this function has become strategic, in the sense that companies are powering their businesses with strong technology strategies. The link between IT and business has become deep [...]
Revenue Generating IT Innovations
Over the years, one has been talking about how innovation is becoming critical to the IT-BPO industry. Research, in fact, has conclusively shown that the Indian IT-BPO sector can beef up its export revenues by at least USD 10 billion by 2012, by taking the unbeaten path and embracing innovation. Interestingly, [...]
Emerging Sectors
The global economic slowdown has indicated clearly that going forward, companies will need to think ‘out-of-the-box’ and over and beyond what they have been accustomed to. In real terms, it means that India’s IT-BPO organisations have to explore and ride on the next wave of opportunities. Moving away from traditional service [...]
Fact Box
FII inflows
With the record FII (foreign institutional investor) inflow of over INR 80,500 crore, 2009 will go down as one of the best years in the history of the Indian stock market. The number of FIIs who registered themselves with the Securities & Exchange Board of India (SEBI) this [...]
Market Place
MoU’s & Tie-ups
Wipro inks MoU for low carbon tech development
Wipro Technologies has signed a Memorandum of Understanding (MoU) to enable innovation in low carbon technologies, including those in IT-BPO services with the UK Trade & Investment (UKTI) organisation. The MoU outlines the manner in [...]
Renewed Focus on Customer and Revenue Growth
Top Themes for 2010
The new year seems like the perfect time to talk about rejuvenation and renewal, about growth, innovation, talent and all the other issues likely to impact the future of the IT-BPO industry. And that’s just what we decided to do this month, with our feature on what we [...]
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Factbox
IIP
India’s industrial output rose 10.3 per cent in October from a year earlier, matching market forecasts, and helped by stimulus measures and robust domestic demand. Manufacturing production rose by 11.1 per cent in October, after declining by 0.6 per cent a year earlier.
Inflation
Inflation rose to 4.78 per cent [...]
Market Place
Expansions and Acquisitions
Cambridge Tech to buy German firm
Cambridge Technology Enterprises Limited (CTE), a Hyderabad-based provider of service-oriented architecture-based solutions, has entered into a definitive agreement to acquire SmartShift GmbH of Germany, a provider of tools-based modernisation services for IT systems. The transaction is [...]
2009 Is Gone. 2010 Beckons, The IT-BPO industry: Looking back, Looking ahead
While 2009 was tough on business growth, it triggered a thinking among quality practitioners—how can quality support business better? Can the process be optimised further to enable quick turnarounds? Can improved quality pass on the savings to customers? The recession additionally opened up opportunities for more off-shoring, which was a clear cost arbitrage for customers. [...]
2009 was a mixed bag. 2010 looks brighter
Friends,
It has been a year of mixed fortunes for the Indian IT-BPO industry. January was a month when Satyam Computers was in news for financial malpractices. This led to immense introspection and debate amongst IT-BPO companies on the issue of corporate governance. It goes to the credit of the government however, [...]
